1. Introduction
We, IDH Switzerland, are committed to protecting and respecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose and protect your personal data in accordance with Swiss data protection legislation, in particular the Federal Data Protection Act (DPA).
The website to which this document is addressed is https://cellybyidh.ch.
2. Collection of personal data
We collect your personal data when you :
- Register on our site and create a user account
- Place an order
- Contact our customer service
The personal data we collect includes your name, address, email address, telephone number and payment information.
3. Use of personal data
We use your personal information to:
- Process and ship your orders
- Provide you with customer service and respond to your requests
- Send you information about our products, services, special offers and promotions
- Improve our website and services by analysing your anonymised preferences and purchasing behaviour
4. Sharing of personal data
We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. However, we may share your anonymised personal data with service providers and partners who help us operate our site and provide our services, such as payment, logistics and analytics providers.
5. Data Security
We take appropriate steps to protect your personal data from unauthorised access, disclosure, alteration and destruction. We use encryption technologies to protect your payment information and implement physical and organisational security measures to protect our computer systems.
6. Your rights
In accordance with the DPA, you have the right to access, rectify and delete your personal data. You may also object to the processing of your personal data on legitimate grounds. To exercise these rights, please contact us at the email address below.
7. Changes to the Privacy Policy
We reserve the right to change this Privacy Policy at any time. Changes will be posted on this page, and we will notify you by e-mail or on our website.
8. Contact
If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us at info@idhswiss.ch.